Terms and conditions

1. Introduction

These Terms and Conditions govern your use of our website and the services provided by salutbutik.com. Access to or use of our site signifies your agreement to these terms and conditions.

2. Orders and payments

All orders placed on our website are subject to product confirmation and availability. Prices listed on the website are final, except for shipping costs, which will be added to the order total. We accept the following payment methods: credit/debit cards, PayPal and other methods specified at checkout.

3. Delivery

Delivery is made within the time frame specified when placing the order. We are not responsible for delays caused by external factors such as weather conditions or carrier delays.

4. Refunds and refunds

According to Romanian legislation (Ordonanța nr. 34/2014), you have the right to return any goods within 14 days of receipt. However, cosmetic products are only returnable under the following conditions:

• The product must not be unpacked or used.
• All labels and seals must be in place and undamaged.
• Returns can only be made together with proof of purchase (such as an invoice or cashier’s check).

These restrictions are necessary to ensure product safety because cosmetic products, once opened or used, cannot be safely returned and resold.

5. Confidentiality

Use of our website signifies your agreement to our Privacy Policy, available on this page.

6. Changes to terms and conditions

We reserve the right to change these terms and conditions at any time. All changes will be posted on this page and will take effect immediately.

7. Contacts

If you have any questions or concerns, please contact us at salutbutikro@gmail.com.